Health

Lavender Therapy

Lavender Therapy is a new business in Worcestershire that were keen to have a website that was clear, concise and intuitive for its customer base. This project involved a design from the ground up, developing the information architecture, content and look and feel.

We worked with the owner, Nicole, throughout to ensure that she was happy with how the concept was progressing and so she was fully bought in to what we were doing. It paid dividends from the outset with new customers immediately after the site was published and Nicole is already thinking about expanding.

OPUS VL

Worked on collaborative DITO project with OpusVL, a software development agency, to transform NHS care by enabling more effective and lower cost digital systems to better support clinical care. We digitised the nursing observation forms on to a tablet application to increase accuracy, reduce workload and errors.

Demonstrated to stakeholders including the NHS, the project will continue to expand the experience and look to integrate with other systems to improve patient care.

More recently, collaborators have come together to develop solutions in an open source environment for COVID-19 to help the health service and improve patient care.

PSPA

We ran a sprint with PSPA to collaboratively design, prototype and test out a concept for a service aimed at people suffering from Progressive Supranuclear Palsy, their carers and families.

Traditionally, these sprints are done within a week, but we modified this slightly (rules are made to be broken, right?). Due to the nature of PSP, we were conscious that attending user testing sessions was going to be a burden on the people we wanted to involve. So we did some guerilla testing with our users during the support groups run by PSPA volunteers.

Their very honest feedback has provided confidence that there was an appetite for this service, direction regarding platform choice and ideas for design improvement - although users were pretty impressed with what had been achieved in 4 days!

Healing Flow

This involved a complete redesign of the website for Healing Flow, a local alternative therapist practising acupuncture, yoga and massage and the addition of e-commerce elements.

The revamp included a restructuring of the information architecture (structure), simplification of copy and a focus on most frequently accessed content such as pricing.

Since the redesign, the practice has seen a significant upsurge in client enquiries and bookings for all of their product offering.